Switchboard Operator
Company: System One
Location: Tulsa
Posted on: April 3, 2025
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Job Description:
System One is currently seeking a skilled Switchboard Operator
for a midsized Tulsa, OK specialty clinic to oversee the main
communication system. The ideal candidate must be proficient in
handling incoming and outgoing phone calls and transferring calls
to appropriate departments, as well as taking precise messages
while displaying the utmost level of professionalism. The candidate
will be handling multiple lines and directing inquiries from
customers and employees to specific departments or personnel within
the company to ensure a smooth and efficient experience.
Have you got the right qualifications and skills for this job Find
out below, and hit apply to be considered.
Responsibilities: Responsibly manage the company's communication
center by answering telephone inquiries, forwarding calls, and
providing assistance to callers in a highly courteous,
professional, and efficient manner.
Manage a multi-line phone system and direct calls to appropriate
personnel in multiple departments.
Ensure that the switchboard area is clean, tidy, and stocked with
the necessary supplies at all times.
Answer and forward phone inquiries, faxes, and emails to the
respective department personnel.
Effectively communicate with individuals outside the organization
with a friendly and professional demeanor.
Maintain accurate records of incoming calls, outgoing calls, and
other communications in the appropriate system.
Uphold a high level of discretion in dealing with confidential
information when taking messages or forwarding calls.
Operate office software applications and office equipment such as
printers and fax machines.
Qualifications: 1 year minimum managing a multi-line phone system
with high volume calls
Medical industry experience preferred
High school diploma or equivalent
Keywords: System One, Tulsa , Switchboard Operator, Other , Tulsa, Oklahoma
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