IT Technician

Company: System One
Location: Tulsa
Posted on: March 17, 2025

Job Description:

System One is seeking an IT Technician for an energy company in Tulsa. The ideal candidate will have a minimum 3-5 years' experience in tech support. This position will be fully onsite so candidates must be local.

Are you the right applicant for this opportunity Find out by reading through the role overview below.

JOB DESCRIPTION:

Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications. Responsible for IT assets, per defined processes as required by position. Utilize Service Now and Power BI reports to monitor IT asset health and identify lost or missing assets.
Monitor physical inventory in the stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories are available.
Coordinate with the appropriate team members to troubleshoot and resolve issues.
Perform basic application and infrastructure monitoring functions.
Create and route basic Service Now Incident tickets to appropriate IT teams and resolve/close IT tickets as they are completed.

Position Requirements

Working knowledge relative to: Computer hardware
Awareness of Networking
Communications

Working knowledge with current infrastructure technologies and the ability to understand and support the following as required by position: Desktop/laptop hardware, operating systems, and Office suite
IP networking
Event monitoring, logging, and data collection techniques
Virtualization Technologies
Windows desktop operating system

Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position: Windows servers
Linux Operating systems
CISCO switching and routing

Keywords: System One, Tulsa , IT Technician, Professions , Tulsa, Oklahoma