Client Services Specialist
Company: VirtualVocations
Location: Tulsa
Posted on: February 21, 2025
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Job Description:
A company is looking for a Client Services Specialist to provide
customer service and technical support to clients.
Key Responsibilities
Answer client calls regarding service, technical, chargebacks, and
billing issues while adhering to company guidelines
Perform research related to financial and non-financial information
and ensure accurate logging of telephone conversations in the
system
Provide technical support on terminals and gateways,
troubleshooting and resolving issues efficiently
Required Qualifications
High School diploma or equivalent experience, with 6 months to 1
year of customer service experience in a call center
environment
Knowledge of Visa and MasterCard credit card processing and
regulations is a plus
Ability to operate and troubleshoot Point of Sale (POS) devices and
credit card equipment
Bilingual skills may be required based on company needs
Competence in Windows-based applications and internal systems
Keywords: VirtualVocations, Tulsa , Client Services Specialist, Other , Tulsa, Oklahoma
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